Terms and conditions
Last updated July 2023
These terms and conditions ('Terms') govern your use of the website and services ('Site') of Baby Talk; by using this website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use this website. We reserve the right to change these Terms from time to time.
You must be at least 16 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 16 years of age.
TABLE OF CONTENTS
1. DEFINITIONS AND INTERPRETATION
2. INTELLECTUAL PROPERTY
3. LINKS TO OTHER WEBSITES
4. OUR PARENT AND BABY CLASSES/COURSES
5. OUR ANTENATAL COURSES
6. USING OUR BOOKING AND MARKETING PLATFORMS
7. PRIVACY
8. AVAILABILITY OF THE WEBSITE AND MODIFICATIONS
9. ACCEPTABLE USE
10. SUSPENSION AND TERMINATION
11. CHANGES TO T&Cs
1. DEFINTIONS AND INTERPRETATION
In this Agreement the following terms shall have the following meanings:
"Class Provider" means an individual or business who list and run their classes through the Baby Talk network;
“Content" means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
“Service” means collectively any online or face to face sessions, courses or classes, or information, that Baby Talk makes available through the Website either now or in the future;
“System” means any online communications infrastructure that Baby Talk makes available through the Website either now or in the future. This includes, but is not limited to email addresses and online forms;
“User” / “Users” means any third party that accesses the Website and is not employed by Baby Talk and acting in the course of their employment;
“Website” means the website that you are currently using (www.babytalk.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. INTELLECTUAL PROPERTY
2.1. All Content included on the Website, unless contained in Listings, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Baby Talk. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
2.2. You may not print, reproduce, copy, distribute, store or in any other fashion re-use Content from the Website unless given express written permission to do so by Baby Talk . Specifically you agree that:
2.2.1. You will not systematically copy Content from the Website with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless given express written permission to do so by Baby Talk.
3. LINKS TO OTHER WEBSITES
3.1. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Baby Talk or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
4. OUR PARENT AND BABY CLASSES/COURSES
4.1. All classes/courses must be paid for in full when the booking is made.
4.2. Once you have made a booking and paid in full, you agree that your details can be shared with our Class Provider.
4.3. We are unable to refund you for classes/courses you have signed up for (and thereby paid for in full) unless the class/course cannot take place (i.e. due to the class/course providers absence or adverse weather for outdoor activities).
4.4. We are not responsible for any act or omission of a class/course provider which takes place in relation to or during their sessions. Please contact the class/course provider if you have any complaints in relation to the service they provide.
5. USING OUR BOOKING AND MARKETING PLATFORMS
5.1. As a class provider you will have been provided with your own individual terms based on what has been agreed between us. These terms form part of this Terms & Conditions policy.
6. OUR ANTENATAL COURSES
6.1 Course Content
6.1.1 Baby Talk Antenatal courses are taught by local experts (including, but not limited to: Midwifes, Lactation Consultant and Sleep Experts).
6.1.2 The course professionals will give you general educational information around pregnancy, labour and birth, caring your newborn baby (including feeding you baby and baby sleep) and looking after yourself postnatally. Our course content is up to date as of the time of teaching, representing current maternity care standards.
6.1.3 Baby Talk Antenatal sessions will not be able to provide you with care and support in relation to your individual pregnancy or health needs that would usually be provided by your GP or Hospital. If you have any specific queries in relation to your pregnancy or health, you should reach out to your GP, midwife or other health professional.
6.2 Payment
6.2.1 The Course Fee is payable via the Baby Talk website at the point of booking. Once your payment has been received, we will send you an email to confirm your place.
6.3 Cancellation
6.3.1 If you cancel more than 6 weeks prior to the start of the course, you will receive a full refund, less £25 to cover our administration costs. If you cancel less than 6 weeks before the start of the course then no refund will be given (under exceptional circumstances, we can offer a full refund at any point up until the course begins).
6.3.2 Baby Talk Antenatal reserves the right to decline any application to attend any of its classes (for example, you attend another course based on your due date).
6.3.3 We require a minimum number of participants to run the courses. If for any reason these numbers are not reached then Baby Talk Antenatal reserves the right to cancel the course. A full refund will be given in this situation.
6.3.4 If for any reason we need to reschedule a session you will be given as much notice as possible. In the unlikely event that the course venue needs to be altered, any new venue will be within the local area. In these circumstances no refund will be offered.
6.4 Other
6.4.1 As per all of our face to face sessions, Baby Talk Antenatal cannot accept responsibility or liability for any loss, damage or injury to any person or property arising out of or resulting from attendance at our classes. You are particularly advised to take care of all personal property and possessions.
7. PRIVACY
7.1. Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference.
7.2. Save for the screening and approval of class/course providers, Baby Talk has neither control over, nor involvement in, the day to day running/work of such providers and accepts no responsibility for any actions taken, or any goods or services provided, by any of these providers.
7.3. Whilst every reasonable endeavour has been made to ensure that all information provided on this Website will be accurate and up to date, Baby Talk makes no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our services.
8. AVAILABILITY OF THE WEBSITE AND MODIFICATIONS
8.1. Baby Talk accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
8.2. Baby Talk reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
9. ACCEPTABLE USE
9.1. You may use our site only for lawful purposes. You may not use our site:
9.1.1. In any way that breaches any applicable local, national or international law or regulation.
9.1.2. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
9.1.3. For the purpose of harming or attempting to harm minors in any way.
9.1.4. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
9.1.5. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
9.2. You also agree:
9.2.1. Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
9.2.2. Not to access without authority, interfere with, damage or disrupt:
9.2.2.1 any part of our site;
9.2.2.2. any equipment or network on which our site is stored;
9.2.2.3. any software used in the provision of our site; or
9.2.2.4. any equipment or network or software owned or used by any third party.
10. SUSPENSION AND TERMINATION
10.1. We will determine, in our discretion, whether there has been a breach of 12.1 through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
10.2. Failure to comply with 9 constitutes a material breach of our T&Cs upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
10.2.1. Immediate, temporary or permanent withdrawal of your right to use our site.
10.2.2. Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
10.2.3. Issue of a warning to you.
10.2.4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
10.2.5. Further legal action against you.
10.2.6. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
11. CHANGES TO T&Cs
11.1. We may revise this policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.